One of our reputed clients is seeking enthusiastic and customer-oriented Call Center Agents to handle inbound and outbound customer interactions while ensuring high-quality service delivery.

SALARY: Negotiable

KEY RESPONSIBILITIES:

• Handle inbound and outbound calls professionally.
• Respond to customer inquiries and provide accurate information.
• Resolve customer issues efficiently and escalate when necessary.
• Maintain customer records and update systems accordingly.
• Achieve call handling and service quality targets.
• Ensure excellent customer experience and satisfaction.

REQUIREMENTS:

• Previous experience in a call center or customer service role is an advantage.
• Strong communication skills in English.
• Good problem-solving and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer literacy.

BENEFITS:

• Competitive salary package.
• Career growth opportunities.
• Professional working environment.

Manpower Lanka Solutions (Pvt) Ltd.

12A, Ridgeway Place, Bambalapitiya, Colombo 04.