Role Overview

The Senior Inventory Analyst will play a critical role in managing and optimizing inventory for high-volume print and mail operations within an offshore delivery model. This role goes beyond transactional inventory management, focusing on advanced analytics, demand planning, process optimization, and stakeholder management. The individual will ensure seamless material availability (paper, envelopes, inserts, ink/toner, and mailing supplies) to support strict production SLAs while minimizing costs, waste, and operational risks.

Key Points

This role requires a strong balance of analytical expertise, operational understanding, and stakeholder management to support mission-critical print and mail operations in a global delivery model.

Key Responsibilities

• Oversee and manage inventory for Client ordered items and Customer Supplied stock items used across production sites
• Facilitate reorders and new orders of custom materials
• Utilize usage analysis tools and various internal systems to forecast client custom material requirements
• Collaborate with print and mail production teams to align inventory with production schedules and capacity plans
• Lead cycle counts and physical inventory audits across locations
• Own or support demand forecasting models based on historical print/mail volumes and client requirements
• Act as a key point of contact for onshore stakeholders, ensuring alignment on inventory planning and reporting
• Identify inefficiencies and lead continuous improvement initiatives in inventory processes
• Guide and mentor junior analysts on inventory processes, reporting, and analysis

Required Qualifications

• Bachelor’s degree in supply chain, Logistics, Business Administration, Commerce, or related field
• 3–6 years of experience in inventory management, preferably in print and mail operations
• Strong expertise in Microsoft Excel (advanced formulas, Pivot Tables, data modeling)
• Hands-on experience with ERP/WMS systems (SAP, Oracle, NetSuite, or similar)
• Solid understanding of inventory planning, forecasting, and optimization techniques

Preferred Qualifications

• Experience in print and mail industry or high-volume, SLA-driven production environments
• Proficiency in data visualization tools (Power BI)
• Basic knowledge of SQL, Python, or automation tools
• Exposure to offshore/onshore operating models
• Certification in Supply Chain (e.g., APICS CPIM) is an advantage

Key Skills & Competencies

• Advanced analytical and problem-solving skills
• Strong attention to detail and data accuracy
• Excellent stakeholder management and communication skills
• Ability to work in shifts and collaborate across global teams
• Leadership and mentoring capability
• Process improvement and automation mindset