Junior IT Help Desk Executive (Infrastructure & Compliance)

Surge Global
Full-timeColombo, Sri LankaUSD 300 - 400/month

Surge Global is a digital consultancy that leverages marketing, data, and technology to help businesses grow. As Sri Lanka’s leading digital firm, we employ the best content, creative, design & engineering talent the country has to offer.

Embracing a culture of transparency and equality in the workplace, we’ve built an environment helping Sri Lanka’s best marketing and creative talent thrive. Our team looks at untangling multivariate problems with an open mind and the willingness to constantly test and learn.

With our headquarters in Colombo Sri Lanka, we help scale startups to Fortune 500 companies across the United States, United Kingdom, Australia, and Sri Lanka.

Responsibilities

  • Provide IT support for all IT related issues.
  • Assist in IT Governance and Risk Management.
  • Conduct assessments and surveys to determine gaps and service quality.
  • Support to maintain organizational inventory control.
  • Assist in maintaining a higher level of IT compliance.
  • Documentation and managing clear record keeping.
  • Assist in deploying, configuring, and supporting end-user devices or networking devices.
  • Assist in any IT-related projects assigned.
  • Team Player with a proactive attitude.

Requirements:

  • Fresh graduate or 1-2 years of relevant experience
  • Basic Understanding of Hardware and Software.
  • Good communication and interpersonal skills.
  • Basic Understanding of next-generation security platforms.
  • Graduate in Computer Science/Cyber Security/Computer Networking.
  • Basic Understanding of ISO Knowledge would be an added advantage.
  • Basic understanding of core networking concepts.

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