Preferred Locations: Gampaha, Ja-Ela, Wattala, Peliyagoda, Kandana

We are looking for dynamic and target-driven Call Center Executives with experience in banking recovery or financial services to join our growing team.

🔹 Key Responsibilities:

• Handle outbound and inbound calls related to loan/credit recovery
• Follow up with customers on overdue payments and negotiate repayment plans
• Maintain accurate records of customer interactions and payment commitments
• Ensure compliance with company policies and regulatory requirements
• Meet assigned recovery targets and KPIs

🔹 Requirements:

• Minimum 1–2 years of experience in call center, banking, finance, or recovery roles
• Strong communication and negotiation skills
• Ability to handle difficult conversations professionally
• Basic computer literacy (MS Office / CRM systems)
• Fluency in Sinhala and/or Tamil (English will be an added advantage)
• Candidates residing in or near the preferred locations are highly encouraged to apply

🔹 What We Offer:

• Competitive salary + performance incentives
• Career growth opportunities
• Supportive and professional work environment