This role requires the candidate to work in Surabaya, Indonesia.

Client Overview:

This company is a global leader in logistics and freight forwarding, established in 1977. With over 360 offices worldwide and more than 13,000 active customers, it offers a full range of services including sea and air freight, contract logistics, customs clearance, warehousing, and supply chain consulting.

In Southeast Asia, it has built a strong regional presence, including a major operation in Indonesia, serving diverse sectors such as electronics, machinery, chemicals, energy, fashion, and consumer goods. The company continuously invests in infrastructure, partners with local firms, and drives innovations such as automated warehousing and digital visibility tools to stay competitive. It also leverages digital tracking systems for real-time monitoring and risk management across the supply chain, while holding international certifications to ensure safe, competitive, and innovative logistics services.

Job Role:

This senior leadership position oversees the Ocean Freight sales division in Surabaya. You are responsible for architecting the area’s growth strategy and identifying untapped business opportunities in the East Java market.

Products & Solutions: Air Freight Services, Sea Freight & Ocean Specializations, Digital Visibility & Tracking Tools, Certifications & Specialized Handling (for Healthcare and Pharmaceutical, and for Dangerous Goods), One-Stop Logistics and SC Consulting Services

Key Responsibilities:

• Area Strategy Development: Design and implement a multi-year sales roadmap to increase market share in Surabaya and the surrounding East Java industrial zones.
• Market Intelligence: Conduct deep-dive analysis into market and sales trends to identify emerging business opportunities before competitors.
• Senior Negotiations: Lead high-level presentations and commercial negotiations for major corporate tenders and strategic partnerships.
• Crisis & Complaint Management: Act as the final point of escalation for complex customer issues, ensuring swift resolution and retention of high-value accounts.
• Operational Oversight: Monitor the performance of the sales operations team, ensuring all KPIs are met and financial outcomes are optimized.

Candidate Requirements:

• Bachelor’s degree in Business, Marketing, Logistics, or related field.
• Over 10 years of experience in professional sales or sales operations management in ocean freight, with at least 5 years in strategic and managerial roles.
• Experience in logistics companies selling B2B products and solutions.
• Proven ability in strategic planning, developing area-specific sales strategies, and designing complex ocean-based supply chain solutions.
• Advanced skills in analyzing market trends and sales data to drive business growth.
• Strong leadership in managing and developing sales teams to achieve area targets.
• Expertise in conflict resolution, handling complex customer issues, and maintaining high-value client relationships.
• Deep understanding of sea freight operations, warehousing, end-to-end supply chain solutions, and export/import compliance.
• Fluent in English for business communication, including client meetings and negotiations.
• Goal-oriented, persuasive, proactive, independent, with strong relationship management, presentation skills, and an innovative, motivational leadership style.

Job Code: #644