Role Overview

We are seeking a highly disciplined, systems-oriented Revenue Operations & Growth Lead to drive predictable pipeline growth, brand authority, and revenue visibility. This is a hybrid growth role operating at the intersection of content, CRM orchestration, sales enablement, and revenue intelligence.

Sales Enablement & Client Engagement

• Prepare the CEO for every prospect meeting (firm research, stakeholder mapping, competitive intelligence).
• Draft and send personalised follow-up emails within 24 hours of meetings.
• Manage structured nurture campaigns (value-driven touchpoints every 4–6 weeks).
• Coordinate with external sales agents to ensure follow-through on introductions.
• Map stakeholders at target firms (COO, CIO/CTO, Head of IT, Legal Ops, Practice Heads).
• Engage directly with prospects via LinkedIn and email in a consultative manner.

KPI Tracking & Revenue Operations

• Own weekly task tracking (Green / Amber / Red status reporting).
• Compile the Monthly KPI Dashboard (revenue, pipeline, content output, agent performance).
• Monitor UK legal media for trigger events and draft outreach within 48 hours.
• Maintain deal probability scoring and weighted pipeline values.
• Produce quarterly revenue vs plan reports (Conservative / Base / Stretch targets).

Systems Integration & Automation

• Build and maintain an integrated ecosystem: Office 365 ↔ HubSpot ↔ LinkedIn ↔ Website ↔ Newsletter tools.
• Implement AI-driven efficiencies (content drafting, enrichment, summarisation, research).
• Evaluate new tools for CRM enrichment, intent data, SEO analytics, social scheduling.
• Document workflows and processes to eliminate dependency on tribal knowledge.

HubSpot CRM Orchestration

• Own HubSpot as the single source of truth for all contact, pipeline, and deal data.
• Ensure all interactions (email, LinkedIn, meetings, calls) are logged same-day.
• Build and maintain structured deal stages: Awareness → Engagement → First Meeting → Internal Champion → Multi-Stakeholder → Proposal → Closed Won
• Configure integrations (Office 365, calendar, LinkedIn where possible).
• Build and manage workflows: automated follow-ups, lead scoring, stage alerts, task reminders.
• Maintain data hygiene and segmentation (firm tier, practice area, engagement level).
• Add 50+ qualified contacts per month.
• Build reporting dashboards for weekly pipeline health and monthly KPIs.

Content Creation & Marketing

• Write and publish 2 long-form SEO-optimised blog articles per month (1,500–2,000 words).
• Produce and distribute a monthly newsletter (target: 30%+ open rate, 5%+ CTR).
• Develop tailored capability decks, proposals, and one-pagers.
• Create anonymised, practice-specific case studies (insurance, M&A, litigation, data ops).
• Maintain website content accuracy and positioning.
• Coordinate materials for quarterly Cognitive OutsourcingTM Roadshows (invites, presentations, follow-ups).

LinkedIn & Digital Presence

• Manage and execute the LinkedIn content calendar (3 posts per week: Case Study Tuesday, Insight Wednesday, Provocation Friday) across the CEO’s personal profile and company page.
• Operate LinkedIn Sales Navigator daily: monitor 200+ UK target law firms for trigger events (job changes, posts, funding news, technology shifts).
• Draft personalised outreach messages and connection requests for the CEO — no templates. Each message must reference firm-specific context.
• Build and maintain a structured content pipeline: topic identification, research, drafting, data sourcing, visual asset coordination.
• Track and report LinkedIn performance metrics (engagement rate, follower growth, reach, inbound leads).

Essential Requirements

• 3–5 years’ experience in a hybrid marketing / sales / revenue operations role.
• Background in B2B professional services, technology, legal tech, or consulting preferred.
• Demonstrated expertise in HubSpot CRM (pipelines, workflows, dashboards, segmentation, automation).
• Strong LinkedIn Sales Navigator and social selling experience.
• Exceptional written and spoken English (native-level fluency).
• Proven long-form content writing ability (blogs, case studies, email sequences).
• Experience using AI tools (e.g., ChatGPT, Claude) for productivity and research.

Why You’ll Love Working With Us

• Be part of a global, award-winning company with legal domain mastery.
• Compensation will be offered in Australian Dollars (AUD)
• A chance to lead innovation in an industry ripe for transformation.
• Excellent remuneration, performance-based incentives, and fast-tracked career growth for top performers.
• An international team culture that blends engineering excellence with commercial impact.
• Flexible working hours
• Hybrid work culture
• Family medical insurance with OPD & Spectacles with dental
• Yearly performance bonus
• Career guidance with access to many professional study programs via online learning and teaching platforms