Surge Global is a digital consultancy that leverages marketing, data, and technology to help businesses grow. As Sri Lanka’s leading digital firm, we employ the best content, creative, design, and engineering talent the country has to offer.

Embracing a culture of transparency and equality in the workplace, we’ve built an environment that helps Sri Lanka’s best marketing and creative talent thrive. Our team approaches complex, multivariate challenges with an open mind and a strong willingness to continuously test, learn, and innovate.

With our headquarters in Colombo, Sri Lanka, we support and scale startups to Fortune 500 companies across the United States, Europe, Australia, Middle East, Papua New Guinea, Fiji, and Sri Lanka.

Responsibilities

• Own and drive end-to-end delivery across multiple Scrum teams and parallel workstreams, ensuring alignment with business priorities, engineering execution, and release milestones.
• Establish and maintain effective delivery governance, reporting structures, and escalation mechanisms across scope, schedule, quality, risks, dependencies, and resources.
• Act as the key stakeholder escalation point, providing clear delivery updates, executive reporting, and facilitating governance forums such as steering committees and delivery reviews.
• Drive Agile maturity, engineering excellence, and continuous improvement across teams, ensuring adherence to DevOps practices, quality standards, and predictable delivery outcomes.
• Lead, mentor, and develop delivery teams and Project Managers, fostering accountability, collaboration, and a high-performance culture across engineering, QA, DevOps, and business functions.
• Proactively manage risks, issues, and dependencies, ensuring timely escalation, mitigation planning, and resolution of delivery blockers.
• Align and track delivery KPIs and Agile metrics (e.g., velocity, predictability, quality, and release health) to monitor performance and enable continuous improvement.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Management, or a related field.
• 10+ years of experience in software delivery environments.
• At least 4+ years in delivery/program/project management leadership roles.
• Experience managing multiple Agile teams and large-scale digital delivery programs.
• Strong understanding of Agile, Scrum, Kanban, and scaled Agile frameworks.
• Experience working with complex stakeholder environments and cross-functional teams.
• Strong knowledge of SDLC, release management, DevOps, and quality engineering practices.
• Proficiency in delivery management tools such as Jira, Confluence, Azure DevOps, or similar platforms.
• Ability to manage delivery under tight deadlines and changing priorities.
• Strong leadership, communication, negotiation, and stakeholder management skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Experience in Banking, Financial Services, FinTech, or other regulated industries is highly preferred.
• PMP, PRINCE2, or PMI-ACP certification preferred.
• Scrum certifications such as PSM or CSM preferred.
• SAFe or Agile leadership certifications preferred.

Note: Employees will be transitioned to the client company upon completing three years at Surge