Position: Business Development Manager - B2B, Gurugram, Mumbai

Skill Set

B2B Sales, Enterprises Sales, CRM Tools, Go-To Market Strategy, Revenue Growth, HR Tech/SAAS, EAP

Department: Business development

Experience: 4 to 6 years

Job Type: Full Time

Number of Positions: 2

Location: Gurugram & Mumbai

Job Description:

Locations - Gurugram & Mumbai

About Us:

We are the Pioneer and Market Leader in Employee Assistance Program (EAP) and Prevention of Sexual Harassment (POSH) services in India. We are headquartered in Bengaluru, however to provide uniform services across India we’re decentralised having a presence in 25+ major cities operating out of 55+ locations in India. We have the largest pool of in-house counsellors, and a total of 250+ counselling experts who hold a rich and experiential knowledge in professional counselling. We are proud of what we have accomplished since our Founding in 2001: For more than one and half decade, we have devoted ourselves solely to providing employee and employer well-being through EAP and POSH services.

The company focuses towards the cause of employee emotional and physical wellness; delivering quality and maintaining integrity have been the cornerstone for the organisation.

• We are: An ISO 9001:2015 Certified Organisation for Quality Management Systems incorporated in the processes followed by the company

• ISO 27001: 2013 certified company: We have the Information Security system in place which helps us in managing and protecting the valuable data and information assets.

• A WEConnect International Certified Organisation as Women’s Business Enterprise

Job Purpose:

The Business Development Manager is responsible for driving revenue growth by identifying, developing, and closing strategic business opportunities within the education segment. The role involves building strong relationships with key stakeholders, understanding client needs, and delivering tailored solutions to enhance employee wellbeing through EAP services.

Key Responsibilities:

• Conduct market research to identify potential enterprise clients and industry trends.

• Generate and qualify leads within target organizations.

• Build and maintain strong relationships with key decision-makers (HR, leadership teams,etc.).

• Conduct needs assessments to understand client requirements.

• Develop and deliver customized presentations and proposals.

• Negotiate contracts, pricing, and agreements with clients.

• Manage and track sales pipeline using CRM tools.

• Collaborate with internal teams (marketing, delivery, operations) for successful execution.

• Represent the organization at industry events and networking forums.

• Continuously update knowledge on industry trends and best practices.

Qualifications:

• Postgraduate / MBA preferred

• Minimum of 4+ years of experience.

Knowledge, Skills & Abilities (KSAs):

Knowledge (What the person should know):

• Understanding of enterprise sales and business development processes

• Knowledge of B2B sales cycles and CRM tools

• Awareness of industry trends and market dynamics.

Skills (What the person should be able to do):

• Strong communication and presentation skills

• Excellent negotiation and relationship management skills

• Ability to generate leads and close deals effectively

• Strong analytical and problem-solving skills.

Abilities (Capacity to perform based on attributes):

• Ability to build and maintain long-term client relationships

• Ability to work independently and meet targets

• Ability to collaborate across teams

• High level of ownership and result orientation

Competency Matrix (Brief):

• Competency Level Definition Applicable

• Product Knowledge Intermediate Understands EAP services and value

Additional Information:

Work Environment:

• Hybrid as applicable

• Travel as needed for client meetings or industry events

Inerview process - 3 Rounds

1st round - Self Interview mode

2. Full Time with 6 months probationary period

3. 5 Days a Week / Day Shifts Only

4. Other Benefits – Medical Insurance / GPA / Self Help Policy / Communication reimbursements

CTC has split of fixed + Variable (70% Fixed, 30% Variable)

Required Qualification/Education:

Master of Business Administration (M.B.A.) highly preferred

With a Top EAP and HealthTech Organization