One of our prestigious clients in Sri Lanka is looking for enthusiastic Junior Call Center Executives to join their team immediately.

SALARY: Negotiable

KEY RESPONSIBILITIES:

• Handle inbound and outbound customer calls professionally.
• Respond to customer inquiries and provide accurate information.
• Resolve customer complaints and escalate issues when necessary.
• Maintain accurate records of customer interactions and follow-ups.
• Meet daily call handling and service quality targets.
• Coordinate with internal teams to ensure timely customer support.
• Deliver excellent customer service at all times.

REQUIREMENTS:

• G.C.E. Advanced Level completed (Diploma or higher qualification is an advantage).
• Previous experience in a call center or customer service role is preferred.
• Excellent communication skills in English and Sinhala (Tamil is an advantage).
• Strong interpersonal and problem-solving skills.
• Basic computer literacy and typing skills.
• Ability to work in a fast-paced environment and as part of a team.

BENEFITS:

• Competitive work environment
• Opportunity for career growth
• Other benefits as per Sri Lankan Labour Law

TERMS & CONDITIONS:

• Employment Type: Full-time
• Location: Sri Lanka

HOW TO APPLY:

If you are interested, contact us via 0117 387 882 / 0117 387 883 or WhatsApp us via 0777 833 575 / 0777 833 576.

Manpower Lanka Solutions (Pvt) Ltd. 12A, Ridgeway Place, Bambalapitiya, Colombo 04, Sri Lanka.