Senior Operations Executive

Ceylon Business Appliances (Pvt) Ltd
Full-timeSri Lanka

Responslibities:

  • Coordinate daily sales operations to ensure smooth execution of customer orders
  • Ensure all sales documentation is accurate, complete, and properly maintained specially sales contracts, agreements, and customer documentation
  • Prepare daily, weekly, and monthly sales reports
  • Maintain sales dashboards and provide insights to management
  • Assist in sales forecasting and target tracking
  • Coordinate with customers regarding order status, delivery schedules, and documentation.
  • Resolve operational issues related to sales orders in a timely manner
  • Liaise with Finance regarding invoicing, payments, and credit approvals
  • Coordinate with Procurement, Warehouse, and Logistics to ensure timely product availability and delivery
  • Work closely with the Sales team to resolve operational challenges
  • Identify opportunities to improve sales processes and operational efficiency

Requirments:

  • A Degree or Diploma in Business Administration, Operations Management, or a related field
  • Minimum 3–5 years of experience in operations, sales administration, or a similar role
  • Strong analytical, problem-solving, and organizational skills
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office applications, particularly Excel and Word
  • Ability to work independently, manage multiple tasks, and meet deadlines

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