Key Responsibilities Deliver excellent customer service by handling inquiries, complaints, and assisting customers with product selection and purchases. Oversee daily branch operations, ensuring smooth functioning, proper merchandising, cleanliness, and compliance with company policies. Monitor inventory levels, coordinate replenishments, manage stock-taking, and implement loss prevention measures. Handle cashiering duties, including POS transactions, cash reconciliation, and preparation of daily, weekly, and monthly sales reports. Lead, supervise, and motivate sales staff by organizing duty rosters, conducting team meetings, and supporting performance improvement.

Key Requirements 1–3 years of experience in retail sales, preferably in a bookstore, stationery shop, library sales counter, or similar environment. Proven experience as a Sales Executive, Team Leader, or similar retail sales role. Strong leadership, customer service, communication, and people management skills. Proficiency in Microsoft Office and POS systems. Strong attention to detail and accuracy. Self-motivated and goal-oriented. Ability to work independently. Willingness to work weekends and extra hours. Age below 40 years.