The Job

• Market and promote short-term rental properties through Airbnb and other booking platforms.
• Create, maintain, and optimize property listings to maximize bookings and occupancy.
• Manage guest inquiries, reservations, and booking confirmations.
• Coordinate guest arrivals, departures, and overall guest experience.
• Maintain effective communication with guests before, during, and after their stay.
• Monitor guest reviews and identify opportunities to improve service quality.
• Coordinate housekeeping, maintenance, and property preparation activities.
• Conduct regular property inspections to ensure high standards are maintained.
• Monitor occupancy and rental performance and recommend strategies to increase revenue.
• Prepare and submit periodic operational and income performance reports.

The Person

• Experience in hospitality, tourism, property management, customer service, or Airbnb/short-term rental operations is preferred.
• Strong communication and interpersonal skills.
• Good understanding of online marketing, social media, Airbnb, and other booking platforms.
• Ability to work independently with minimal supervision.
• Strong organizational skills and attention to detail.
• Customer-oriented, proactive, and capable of managing multiple responsibilities.
• Good problem-solving and coordination skills.
• Ability to manage guest relationships professionally.
• Access to personal transportation and a valid driving licence will be an added advantage.