JUNIOR EXECUTIVE – FRONT OFFICE

Location: Nugegoda

About Lyceum International School

Lyceum International School (Private) Limited is a member of Lyceum Global Holdings, one of Sri Lanka's leading diversified business groups. With over three decades of experience in education, we provide quality, holistic education that nurtures academic excellence, creativity, character, and essential life skills. We strive to empower students to become confident, responsible, and future-ready global citizens.

Key Responsibilities

• Verify visitor identification, issue visitor passes, and maintain accurate records.
• Provide information about programs and services to visitors and customers.
• Coordinate with the Security Team regarding parking, visitor movements, and safety.
• Respond to customer inquiries, understand their needs, and provide suitable solutions.
• Maintain accurate records of customer calls, interactions, and updates in the CRM.
• Support other departments when required and maintain good relationships with team members.
• Follow company policies, procedures, and safety guidelines.
• Attend meetings and training sessions and stay updated on new policies and procedures.
• Perform any other duties assigned by the HOD or Senior Management.

Job Requirements

• Diploma or Executive Diploma in a relevant field.
• Minimum 6 months of relevant experience is an added advantage.
• Good communication and computer literacy skills.
• Fluency in English and Sinhala; Tamil will be an added advantage.
• Strong interpersonal skills with a positive and enthusiastic attitude.
• Good attention to detail and record-keeping skills.
• Ability to prioritize tasks and manage multiple responsibilities.

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