📌 Key Responsibilities

Deliver excellent customer service by handling inquiries, complaints, and assisting customers with product selections and purchases.

Oversee daily branch operations, ensuring smooth functioning, proper merchandising, cleanliness, and compliance with company policies.

Monitor inventory levels, coordinate replenishments, manage stock-taking, and implement loss prevention measures.

Handle cashiering duties, including POS transactions, cash reconciliation, and preparation of daily, weekly, and monthly sales reports.

Lead, supervise, and motivate sales staff by organizing duty rosters, conducting team meetings, and supporting performance improvement.

✅ Key Requirements

Minimum 1–3 years of experience in retail sales (bookstore, stationery shop, library sales counter, or similar).

Proven experience as a Sales Executive, Team Leader, or similar role in retail sales.

Strong leadership, customer service, communication, and people management skills.

Proficiency in Microsoft Office and POS systems, with strong attention to detail and accuracy.

Self-motivated, goal-oriented, able to work independently, and willing to work weekends/extra hours.

Below 40 years of age.