Position: Manager/Sr. Manager-Luxury Residential Sales-HNI, UHNI, Mumbai

Department: Sales - Luxury Residential Real estate Experience: 4 to 8 years Job Type: Full Time Number of Positions: 1 Location: Mumbai

Skill Set: Residential Sales, Luxury Real Estate, HNI/UHNI, Networking Skills, Negotiation Skills, Relationship Management, Site Visits, Lead Management, Sales Closure, Property Presentation, Property Database, Land Opportunities, Excellent English Communication Skills, Presentation Skills, Email Etiquettes, Writing Skills

Job Description:

We are looking for a proactive and resourceful Sales Manager/Senior Manager to join our Residential team. The role will focus on expanding our presence across premium markets, particularly South Mumbai and Bandra, while driving sales across key micro-markets in Mumbai. This position will play an important role in business growth and client satisfaction, requiring strong expertise in real estate sales, client relationship management, market understanding, and cross-functional collaboration.

Core Responsibilities:

1. Sales & Market Intelligence:

• Build in-depth knowledge of all current and upcoming homes and land developments in Mumbai. • Create and maintain a live project database, including asset values, developer details, amenities, possession timelines, maintenance costs, and water supply availability.

1. Client Presentations & Site Visit Management:

Prepare detailed, professional presentations for every client visit. These must include: • Asset value, project USPs, and floor plans • Pros and cons of each project • Maintenance costs and water supply availability • Travel time • Map of Mumbai highlighting project locations

Attend client site visits and ensure a seamless, well-informed experience.

1. Sales Support for Mumbai Markets:

• Support client servicing and property presentations for high-value areas in Bandra West and South Mumbai. • Participate in site visits, maintain property knowledge, and assist in shortlisting suitable options.

1. Client Communication & Responsiveness:

• Ensure client callback turnaround within 30 minutes of receiving a new inquiry during working hours. • Maintain consistent, professional communication via email, WhatsApp, and calls. • Share tailored property options within 12–24 hours post-inquiry.

1. Marketing Coordination & Data Accuracy:

Work closely with the marketing team to:

• Share updated property and project data for EDMs, social media posts, and website uploads • Ensure EDM data and images are accurate, timely, and aligned with campaign goals • Support quick turnaround on creatives by providing structured, ready-to-use inputs • Provide on-ground insights and client feedback to help improve messaging

1. CRM, Documentation & Reporting:

• Maintain proper records of all client interactions, property visits, and feedback. • Update lead status, deal progress, and site visit logs on our CRM • Submit weekly reports on active leads, upcoming visits, and status updates

Key Success Parameters:

Revenue Targets:

Meet or exceed monthly revenue goals; contribute to team deal closures across in Bandra West and South Mumbai.

Lead Management:

• Call new leads within 30 minutes of receiving the inquiry • Share initial property options within 12–24 hours

Mandate & Inventory Awareness:

• Proactively track just-on-market listings and land opportunities • Share timely updates with the team on new launches or exclusive assets • Meet or exceed monthly revenue goals; contribute to team deal closures across Mumbai. • Collaborate with marketing for quick campaign creative turnarounds • Ensure accurate and complete data is shared for EDMs, social media, and the website

Client Experience:

• Prepare presentation decks that reflect in-depth research and attention to detail • Ensure a seamless and professional experience during site visits

Additional Information:

• 5 days WFO in Mumbai • Interview Process- 2 to 3 Rounds (Final round will be F2F mandatory)

Required Qualification: Graduate

With a Top UK-based Real Estate MNC

Important facts: 70+ Countries | 650+ Offices | 39,000+ Employees