JOB TITLE: Intern – Business Process Re-engineering

Company: Infinite Business Ventures (Pvt) Ltd

Location: Dehiwala

Department: Operations

Reports To: Process Improvement Analyst / Management

About the Role

• We are looking for a motivated and analytical Intern – Business Process Re-engineering to support the analysis, documentation and improvement of business processes across our multi-brand organization.
• The intern will work with different departments including Fashion Retail, eCommerce, B2B, Finance, HR, Imports and Warehouse to understand how work is currently carried out, document processes, identify areas for improvement and support process re-engineering initiatives.
• This is an excellent opportunity for someone interested in business processes, operations, process improvement, automation and continuous improvement.

Key Responsibilities

• Assist in observing and documenting existing business processes.
• Support the preparation of process maps, flowcharts and SOPs.
• Assist in maintaining and updating the company's central Process Library.
• Gather information from employees and departments about current workflows.
• Identify basic process gaps, bottlenecks, duplication and unnecessary manual work.
• Assist in analyzing processes and preparing improvement recommendations.
• Support the identification of opportunities for automation and digitalization.
• Assist with Google Sheets, Excel, Google Workspace and other productivity tools.
• Support process audits and KPI tracking.
• Assist in documenting requirements for ERP and other system improvements.
• Support the implementation of new or improved processes.
• Prepare process-related reports and presentations for management.
• Perform other process improvement activities assigned by management.

Requirements.

• Undergraduate or recently graduated in Industrial Engineering, Management, Operations, Business Management or a related field.
• Good knowledge of Microsoft Excel and/or Google Sheets.
• Strong analytical and problem-solving skills.
• Good attention to detail.
• Good written and verbal communication skills.
• Willingness to learn and interact with employees across different departments.
• Interest in business process improvement, automation and digital tools.
• Basic knowledge of process mapping or flowcharting tools will be an advantage.
• Knowledge or interest in AI and no-code tools will be an advantage.

What You Will Gain.

• Practical exposure to business process analysis and re-engineering.
• Experience in process mapping and SOP development.
• Exposure to multiple business functions.
• Understanding of process audits and KPI development.
• Exposure to automation, ERP readiness and digital process improvement.
• Opportunity to work closely with senior management and department heads.