Cross Working Relations Internal : Finance, Sales, Operations, Ticketing, MICE
External : Clients, Banks

Job Purpose To manage accounts receivable operations, ensure timely collections, minimize outstanding balances, and maintain accurate customer accounts.

Key Responsibilities Manage AR invoicing and collections Monitor aging and follow up on overdue balances Reconcile customer accounts Prepare AR reports and cash collection forecasts Support credit control and payment policies

Gerneral Responsibilities Ensure accuracy of customer balances Reduce overdue receivables Support audits and financial reviews

Key performance indicators Collection efficiency: ≥ 95% of due amounts collected on time Days Sales Outstanding (DSO): ≤ 45 days AR accuracy rate: ≥99% Overdue receivables(>60 days): Not exceeding 10% of total AR Monthly AR reconciliation:100% completed on time

Qualifications(Education & Work Experience) Bachelor’s degree in Accounting or Finance Up to 2 years of experience in Accounts Receivable

Other Job Requirements(Skills / Licensing / Certification) Strong accounts receivable management and collection skills Advanced reconciliation and analytical skills Proficiency in Excel and accounting / ERP systems Good understanding of credit control and customer aging Professional accounting certification is a plus Ability to communicate effectively with clients regarding payments

Job Behavioral Competencies Core Competencies accuracy Accountability integrity

Functional Competencies Credit control
collections reporting