AI Transformation Officer

Anscom
Full-timeColombo, Sri Lanka

Anscom is an automation design studio established in 2011 by technology professionals. We integrate world-class ELV, audio/visual, security, and automation solutions for properties around the world. Our scope of work covers design, supply, installation, configuration, and after-sales service and support. We partner with highly rated brands and suppliers to guarantee best-in-class technology solutions.

You will drive the AI adoption, digital transformation and business process automation across the organization by working directly with departmental heads to identify inefficiencies, redesign workflows and implement practical AI-enabled solutions.

Key Responsibilities

  • Work closely with each Head of Department to understand existing workflows, operational challenges and business requirements.
  • Map and document current business processes and identify repetitive, manual and time-consuming tasks.
  • Identify opportunities to implement AI tools, workflow automation, low-code/no-code solutions and system integrations.
  • Design, test and implement automation solutions to improve productivity, accuracy and operational efficiency.
  • Develop practical use cases for AI in HR, Finance, Sales, Marketing, Procurement, Inventory, Project Management and Service Operations.
  • Evaluate AI platforms and automation tools based on business needs, cost, security and usability.
  • Support the integration of AI tools with existing systems, including ERP and CRM platforms, where technically feasible.
  • Develop standard operating procedures and automated workflows to reduce unnecessary manual intervention.
  • Train employees and departmental teams on the effective and responsible use of AI tools.
  • Establish guidelines for data confidentiality, access control, human review and responsible AI usage.
  • Monitor the performance of implemented solutions and measure improvements in productivity, time savings, accuracy and cost efficiency.
  • Maintain a pipeline of transformation initiatives and provide regular progress reports to Management.

Essential Skills

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, Data Analytics or a related field.
  • Minimum 2–5 years of relevant experience in process automation, digital transformation, business analysis, AI implementation or workflow optimization.
  • Practical experience using AI productivity tools and automation platforms.
  • Experience with APIs, integrations, scripting or low-code/no-code platforms would be advantageous.
  • Strong analytical and process-mapping skills.
  • Practical understanding of generative AI, workflow automation and AI-assisted business applications.
  • Ability to communicate with both technical and non-technical teams.
  • Excellent problem-solving and project coordination skills.
  • Strong change-management and employee-training capabilities.
  • Commercial awareness and the ability to demonstrate measurable business value.

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