Lyceum Academy (Private) Limited

Lyceum Academy (Private) Limited, a subsidiary of Lyceum Education Holdings, nurtures young learners through a diverse range of extracurricular, enrichment, and skill-based programmes, including dance, spelling, robotics, and other creative and academic disciplines. With experienced instructors and an inclusive learning environment, the academy fosters creativity, critical thinking, communication, leadership, and problem-solving skills. Committed to holistic education and personal development, Lyceum Academy empowers students to build confidence, discover their talents, and become capable, future-ready individuals.

Key Requirements:

• Diploma, Associate Degree, or partially completed Bachelor’s Degree in Business, Management, Education, or a related field.
• Minimum one year of relevant experience in customer service, call centre operations, or administration; fresh graduates with relevant experience are encouraged to apply.
• Strong organisational, time management, and coordination skills with attention to detail.
• Basic to intermediate proficiency in Microsoft Office, particularly Word and Excel.
• Excellent written and verbal communication skills in English, with a proactive, responsible, and team-oriented attitude.

Key Responsibilities:

• Handle calls and respond to enquiries about courses, fees, schedules, and enrolment procedures.
• Follow up with prospective students and parents to convert enquiries into registrations and achieve enrolment targets.
• Assist applicants with registrations, documentation, payments, and enrolment confirmations.
• Maintain accurate enrolment records and prepare regular reports on enquiries, registrations, and target progress.
• Coordinate with programme teams and branches, resolve enquiries professionally, and escalate issues when necessary.

Location: Nugegoda