The Job

• Provide students with all required information, study materials, and academic calendars to support their academic journey.
• Create and manage batches in RMS under the guidance of the Programme Manager.
• Upload study materials to Learning Management Systems (LMS) and coordinate class schedules.
• Handle lecture scheduling, cancellations, and rescheduling while obtaining necessary approvals.
• Coordinate lecturer allocations with Programme Managers based on qualifications, performance ratings, and availability.
• Communicate student payment information and follow up on outstanding payments.
• Collect and maintain lecture evaluation reports and student feedback.
• Ensure smooth coordination between students, lecturers, and academic management teams.
• Maintain accurate academic records and administrative documentation.
• Support the delivery of academic programmes while ensuring quality standards are met.

The Person

• Bachelor’s Degree in a relevant field is required.
• Minimum of 1 year of work experience in a similar role or field is preferred.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Good analytical and problem-solving abilities.
• Sound knowledge of academic administration and student lifecycle management.
• Ability to coordinate multiple tasks and stakeholders effectively.
• Proficiency in Microsoft Office applications and administrative systems.
• Commitment to maintaining quality standards and delivering excellent student support.