Position: Business Analyst (Sr. Con/Mgr-Insurance Domain)-C&O FS GCC (North America), Delhi-NCR

Department: Consulting Experience: 5 to 12 years Job Type: Full Time Number of Positions: 9 Location: Delhi-NCR

Skills set:

Functional Business Analyst, Insurance Domain, GCC, SME, Business Transformation, Automation and AI Solutions, Requirement Gathering, Process Re-engineering

Job Description:

Role Summary:

We are looking for experienced Business Analysts - Consultants and Managers with strong Insurance Domain expertise and deep knowledge of Canadian and North American insurance operations. The individual will drive business transformation initiatives across process improvement, customer experience, digital transformation, automation, and AI solutions while partnering with business and technology stakeholders.

Key Responsibilities • Act as an SME for insurance operations across Canada and North America. • Analyze business processes and identify transformation opportunities. • Gather and document business requirements and recommend process improvements. • Drive initiatives related to digital transformation, automation, analytics, and AI. • Support end-to-end project delivery, governance, and value realization. • Collaborate with senior stakeholders to define priorities and drive business outcomes.

Required Skills:

• Strong Insurance Domain knowledge (Canada/North America Mandatory) • Business Analysis and Process Mapping • Process Re-engineering & Transformation • Digital Transformation and Automation • Generative AI / AI-driven solutions • Stakeholder Management and Consulting • Excellent analytical and communication skills

Qualification:

• Bachelor's degree in Business, Finance, Insurance, Technology, or related field. • Relevant certifications in Business Analysis, Agile, Insurance, or Process Excellence will be an added advantage.

Preferred Domain Expertise:

Individual Insurance:

• New Business & Underwriting • Policy Administration • Customer Service • Claims Operations

Group Benefits:

• Group Life • Disability • Health & Dental • Absence Management

Preferred Additional Experience:

• Wealth & Asset Management • Retirement Services • Investment Operations • Reinsurance Administration • Treaty Operations • Claims & Settlements

Additional Information:

• This is Hybrid Model working in Delhi/NCR • Candidates are expected to travel to client location as well as our offices in Delhi/NCR • Interview process- 2 to 3 rounds of virtual interviews

Required Qualification: Bachelor of Business Administration (B.B.A.)

With a BIG4 Consulting Firm