Call Center Executive/Associate

Edna Group
Full-timeColombo, Sri Lanka

The purpose of this role is to improve the group's overall service standards and liase with different stakeholders in different natures such as through hotline ( Inbound and Outbound), E-mail, social media etc.

Handling inbound and outbound calls effectively.

Understand and resolve customer complaints.

Provide service related information & solutions for customers and key stakeholders where necessary.

Able to speak in English is mandotory.

Schoold leavers are encourage to apply.

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