Call Center Representative

Jen-Hill Construction Materials
Full-timeHendersonville, TN, USAUSD 27 - 31/hour

About Us :

Jen-Hill Construction Materials is family owned and operated. Since 1991, Jen-Hill has worked with contractors, engineers, and government agencies to solve problems with innovative products and services. With two Tennessee locations and relationships with highly regarded manufacturers, Jen-Hill delivers cost effective solutions to the construction industry.

Currently working with a client who is seeking Call Center Representatives in the Indianapolis area! Our client is looking for sharp, motivated, and flexible individuals who are looking to gain experience and get a foot in the door with a thriving, well-known company.

Call Center Representative Responsibilities:

Provide superior customer service within a fast-paced environment

Answer phone calls, reply to emails, and resolve customer issues

Manage the needs of customers independently

Update account information in a comprehensive database

Maintain quotas, goals, and metrics

Notate and determine issues with customers and their inquiries accurately

Call Center Representative Requirements:

One year of recent phone-based experience in a sales, telemarketing, call center, collection, or customer service environment

Ability to work well independently and also contribute to the overall success of the team

Excellent oral and written communication skills

Superior interpersonal skills and strong attention to detail

Ability to multi-task effectively and flexible to adapt to change

If you are interested in the Call Center Representative position and qualify based on the previously mentioned requirements, please apply today!

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