Leading Digital Transformation Tech Company located in Colombo looking for a dynamic individual to join as Service Desk Engineer.

Designation: Service Desk Engineer

Location: Colombo

Key Requirements

• Certification in IT/ Diploma or equivalent Qualification.

• Fluency in English.

• Proficiency in Personal Computer Including Hardware Maintenance as necessary.

• Knowledge in network topology, protocols and connectivity.

• Proficiency in MICROSOFT, WINDOWS operating systems, patch management and compliance.

• Work with ITIL standards and prior experience in IT help desk support is an added advantage.

• Maintaining Confidentiality.

• Manage and maintain track of company information and assets.

• Team working ability and organizations skills.

• A willing attitude and flexibility.

• Customer focused and self-motivated individual.

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