Role: Product Manager - Supply Chain

About CityMall:

CityMall is a community commerce platform focused on 300 million new to internet users living in 400 small cities, towns and villages in India. CityMall primarily focused on Grocery, Fresh and Packaged FMCG categories. Smaller towns and cities are untouched by traditional online e-grocers with large players like Grofers & BigBasket present in top 8 metropolitan cities in India. Key bottlenecks are lack of trust, lack of familiarity to browse and purchase online, low average order values (which makes economic viability a challenge for the platforms), lack of credit in online channels (which neighbourhood stores offer).

CityMall is a highly efficient channel to serve these consumers through "Community Leaders". They are the "Social" & "Geographical" connectors between end consumers and CityMall. They help us in acquiring customers, doing sales & marketing to retain wallet share as well as doing the last mile logistics in their communities making the community led model more suitable for small towns, cities and villages

Founded by IIT Delhi and IIT Roorkee alumni with 8+ years of entrepreneurial experience, Citymall aims to create several thousands of such micro-entrepreneurs and empower them to create the go-to e-commerce platform for Bharat.

CityMall is backed by top tier VCs like Elevation, Accel and Waterbridge.

You will enjoy being part of CityMall if you:

• Are Hungry enough to get your hands dirty and hustle through
• Have First principles approach towards any problem
• Are Humble to accept mistakes and work collaboratively to find answers
• Love being part of 0 to 1 journey in a startup

Your responsibilities:

• Define product strategy, vision and roadmap for logistics, supply chain and backend operations
• Entrepreneurial approach to product building and delivery - getting things done despite constraints, anticipate and escalate to resolve any possible bottlenecks
• Own metrics for operational, space and cost efficiency
• Work cross-functionally with engineering, design, operations, business development and customer service team to define strategic and tactical product goals

Your skills and experience:

• Engineering / MBA from Tier - 1 colleges (IITs / IIMs)
• 2 - 3 years of product experience in years of experience in a consumer facing internet enabled product/service
• Excellent cross-functional project management skills
• Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.